Return & Refunds
Our support team is always here to assist.
- We want you to enjoy your purchase, however, if you are not completely satisfied, let us know and we will work with you to make it right.
- Please note: Our policy lasts within 36 hours. If the required timing has been exceeded since purchase, unfortunately, we can’t offer you a refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Items must be returned within 36 hours from the delivery date.
- Items bought from Nigeria should be returned to Afrostage.com within 36 hours after purchase or place a call to our support lines for next business day claims (NBDC).
- Items must be unused and not altered in any way in order to be accepted for exchange or credit.
- Customers are responsible for the cost of return shipping on any return or exchange not due to an incorrect or damaged item; however, we will ship your replacement at no additional charge.
- We do not offer price adjustments or rain-checks.
If you need to swap an item
Returns and Exchanges
- Igbulu, beads, walking stick, and beaded caps are not refundable.
- Any eligible merchandise for return MUST be in it original, unused condition, and must be received within 36 hours of delivery. Any used merchandise will not be eligible for return.
- All eligible returns will be made to the same account the payment originated from.
We will gladly change it for you. But we 100% certain, You won’t receive the wrong item.
If your order arrived damage, We will bear the cost. But we do not send out damage items
You can send us a mail at support@afrostage.com or call: +234-7035-803-655 or chat us using the whatsApp live chat.
You can send us a mail at support@afrostage.com or call: +234-7035-803-655 or chat us using the whatsApp live chat.
Get in touch with us over the whatsApp live chat and we will gladly help.
Yes you can cancel your order if you haven’t make the payment yet.
Yes you can. Kindly get in touch with us via the whatsApp live chat for more details on preorder. Thank you
