Shipping Policy
Shipping Locations
We deliver to all 36 states in Nigeria, including the Federal Capital Territory, Abuja. Currently, we do not offer international shipping.
Order Processing
- Orders are processed between 8:00 AM and 5:00 PM (WAT), Monday through Saturday.
- Processing time is 1–3 business days from the date your order is confirmed.
Shipping Methods & Delivery Time
We partner with reliable courier services to ensure your orders arrive promptly. Estimated delivery times are as follows:
- Within Lagos: 3–5 business days
- Major Cities: 3–5 business days
- Remote Areas: 5–7 business days
Note: Delivery timelines may vary due to unforeseen circumstances, such as bad weather, public holidays, or logistic disruptions.
Shipping Costs
Shipping is free to anywhere in Nigeria. We currently don’t ship to locations outside Nigeria.
Delivery Policy
- Please ensure that your delivery address is accurate and includes clear landmarks.
- Customers are required to be available at the delivery address or provide an authorized recipient to accept the package.
- In cases where delivery attempts fail due to incorrect addresses or unavailability, additional shipping fees may apply for re-delivery.
Damaged or Missing Items
If your order arrives damaged or with missing items:
- Notify us within 24 hours of receipt.
- Provide photographic evidence of the damaged packaging or items.
We will work with you to resolve the issue, which may include replacements or refund.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Common purchase queries answered
Delivery is within 3-5 working days. Expedited delivery overnight night and next day
We currently don’t ship to locations outside Nigeria and Shipping is free to anywhere in Nigeria.
Click on my account menu or user icon. Login or Sign up. If you are new customer, you can Sign up. Fill in your necessary details and then click “sign up”. A verification code will be sent to you via mail. Go to your mail. copy the code and paste it, to verify your account.
Go to your account dashboard and select Address tab or click here
No we do not store credit card information the website. Which makes your transaction more secure.
Yes and well package.
